How it works
A clear, case-by-case process. You see what we file and what happens to it.
The box was crushed when it arrived and the item inside was damaged. Very disappointed.
One shipping complaint can pull a 4.6 rating down to 4.3 and cost real sales, even though it says nothing about the product.
Illustrative example with an invented review. Amazon makes the final decision on every case, and not every review qualifies.
Scope
You send your product links or ASINs. We list the 1 to 3 star reviews.
Analyze
We read each review and sort it: product feedback we leave alone, and reviews that may break the guidelines.
File
We write each case with the exact reason and evidence, then submit it through Amazon's official channels.
Follow up
We stay in touch with the support team until each case is decided.
Confirm
We invoice $200 for each review Amazon confirms as removed.